"I understand you want me to self injure?"
Respectfully, What the heck does that mean? He said nothing about "self injure ??? He gave you an alternative. A simple "no thanks" would have sufficed, or "I want the new imporved features, but I still need the shortcuts. " We would have all respected that.
Maybe we are having a language barrier problem and misinterpreting you, or the other way around. Maybe you are not trying to be derrogatory in your replies, Maybe you aren´t being rude, but it comes across that way. Your replies are very harsh, and over powering for the points you are trying to make... It is like you are yelling at everyone who acknowledges you. Or you give some smarta_s replie like "Genniiioous". Again, "no I don´t wish to revert to a previous version just to get the short cuts working" would have been the appropriate response... You would have stated your point and not offended anyone.... And most people would say, "I see his point..."
I would give you the benefit of the doubt, but people here did make an honest attempt to offer information and you slammed them. This is a forum, a place to communicate with the community and get infomration, not just a customer service site. It is our place to chime in... that´s what a forum is for. Try being part of the community, or send your customer service request to the customer service mail address and wait for a reply. There is nothing wrong with coming here and stating your problem, and you did that. You don´t want to hear from the community, and that is OK too. So now, wait until MD Staff responds.
I hope you get your problem fixed, really I do. I understand it is important to you.
Now don´t take a single sentance out of context and make a defensive reply, based on a single point. Know that we all would like to see you get your problem corrected, and we all, you included, appreciate being treated with some respect. We all just want to have an informative forum... IF you do want to be a part of the forum community and get the benefit of having so many people who may have ideas (some work, some don´t) then just reply that you will wait for MD to respond and I thnk eveyone would support you on that decision.