Account Integration FAQ User Guide (CLO-SET account)
Signing In with One Account
This guide is for users who already have a Marvelous Designer account. Marvelous Designer no longer offers separate account registration. New users sign up through CLO-SET, and existing users use their CLO-SET account to sign in after integration.
One CLO-SET account lets you sign in to CLO, Marvelous Designer, CONNECT, and CLO-SET. This applies to the websites and software version 2024.0 and later.
- On the Marvelous Designer sign-in page, select Sign in with CLO-SET.
- To integrate your existing Marvelous Designer account, use a CLO-SET account with the same email address.
- To review the linked account information, open My Page > Account > Account and find the CLO Virtual Fashion section.
- Software versions 12 and below: sign in with your old user ID and password
- A Perpetual license requires your Classic ID and password. If you need help, please contact us.
- All data, assets, and subscription information stay the same after merging
- After merging, you sign in to CLO, Marvelous Designer, and Jinny with your CLO-SET account and password
- Store items bought after April 28, 2020 are downloadable from the Purchase tab on CONNECT My Page
Using Separate Email Addresses
To keep separate accounts, use a different email address for each CLO-SET merge. Each CLO-SET account is tied to its email address and includes the licenses associated with it.
To unify your email addresses later, please use Contact Us.
Offline Environment
Software access in an offline environment stays the same. You keep signing in with your existing user ID and password.
If you need to sign in to a CLO Virtual Fashion website, follow the prompts on the sign-in page to link your existing account to CLO-SET. For the steps, see “Signing In with One Account” earlier in this article.
Legacy Corporate Accounts
Users with an existing corporate account also sign in through CLO-SET. If your account has not been integrated, follow the account integration guidance.
For help with account merging, please use Contact Us.